Services

Support Services

Rubix maintains a strong focus on meeting client expectations and its delivery capabilities. Our experience and skillsets allows us to consistently achieve high levels of performance. Premium communication solutions and support from leading industry vendors gives us the edge over others.

Rubix delivers mission critical communication networks and applications on-site or remote through an SLA driven approach.

Our widely experienced field engineers backed by a strong centralized team provides support services, design and engineering and installation, commissioning services in a highly professional manner.

Periodic Preventive Maintenance activities ensures reliability of the equipment and prevents unexpected downtime allowing organizations to better predict the reliability of their communication setup.

Project Management

Project Management Solutions develop methodology and process to meet your organizations needs by taking into account the size of your project portfolio, complexity and duration of projects and your current operational model. Rubix assigns technically experienced and skilled resources to manage implementation in order to deliver projects on time and within budget with minimal disruption to the business.

Customer Desk 

Our customer helpdesk is highly skilled and professional who are available on a 24 x 7 x 365 basis to respond to critical and non-critical events. In addition to the technical support, our customer support team is also a contact point of our customers.

Service Centre

Up-time is a key part of our support team culture. We stock sufficient spare parts in our three service stations in Mumbai, Pune and Delhi to ensure access to these critical spares at a very short notice. With repair centers at strategic locations we are well placed to provide coverage to our national customers. Our skilled and trained engineers are monitored by a very experienced management team to maintain best in class quality and response.